Note: This is no longer an issue as of V10. 

Problem:

When Flash is not present or active on a system iDashboards will automatically redirect to the HTML5 interface.

Issue:

The HTML5 interface is automatically redirected to when Flash is not installed or enabled on a system.

Resolution:

Modifications to detect if the Flash Player is installed and enabled have been put into place for the main Flash client and in embedded viewer mode. If the Flash Player is not installed, the browser will automatically redirect to the HTML5 client. 
 
This can be tested by disabling the Flash Player in your browser or by uninstalling the Flash Player. Please make sure all of the options for the embedded viewer mode specified in the URL are preserved.
 
There is also a ‘hidden’ parameter that should prevent the redirection. It can be enabled by appending nrd=true as in the example below:
 
http://example.server.com:8080/idashboards?nrd=true

or if other options are present in the URL:

http://example.server.com:8080/idashboards/?guestuser=tuest&nrd=true

Applies To:

• Cloud 
• Enterprise