This requires being connected to your server.
If you would like to install iDashboards on a new server, it will only take a few steps.
- Get a new License File. iDashboards is licensed by IP address, so if you are changing servers you need a new license file. Contact your Client Success Manager to help you fill out a Change of IP Address Form.
- Reinstall iDashboards. As everything relating to iDashboards is saved within the repository database, you really just need to install a new instance of the software, pointing it to the current Repository Database.
- Migrating your iDashboards Databases to a New MS SQL Server. Please click on the link for instructions on moving the iDashboards Databases.
Disclaimer: iDashboards Technical Support Engineers are not Server or Database Administrators who know in depth knowledge of them and their quirks. We often learn these skills on the job and have limited knowledge. We do our best to help you with your software in determining if: you are not leveraging the software in the best way for your data or you found a bug in the software, because we want to assist you in your success.
If the above is unable to resolve the issue, then please contact iDashboards Support for further assistance.