Aaron Olson Support Team

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Activity overview

Latest activity by Aaron Olson
  • Aaron Olson created an article,

    iFrame: Embedding Videos

    This will require Builder privileges for setup and implementation. When you are Embedding a video source such as YouTube there are some different configurations that you will need to set. Depending...

  • Aaron Olson created an article,

    iFrame: SameSite Cookie Updates

    This requires editing: context.xml, web.xml and server.xml, on your server in the server configuration (Server/conf) directory. The rollout of Chromium update 80 has changes the requirements of the...

  • Aaron Olson created an article,

    12/30/2020 Adobe Flash End of Life

    With the support of Flash coming to an end (December 31, 2020) to prevent any disruptions of service, we are urging users and system admins to upgrade to our Flash-free versions of iDashboards (v1...

  • Aaron Olson created an article,

    Arabic Language Pack

    This requires Admin privileges to setup. Language packs affect the text that is built into the iDashboards User and Administrator Application. The language packs affect the text in the: menu items,...

  • Aaron Olson created an article,

    Zendesk API

    This will require Data Admin privileges to setup and Builder for implementation. iDashboards is able to connect to a Zendesk API by using a Premium Data Connector (CDATA JDBC driver). A JDBC driver...

  • Aaron Olson created an article,

    Zendesk Pack

    iDashboards provides 2 pre-built Zendesk dashboards that can be loaded into your iDashboards instance for you to use with some common Zendesk metrics that will connect to YOUR Zendesk account. When...

  • Aaron Olson created an article,

    Service Desk

    Live Demo In this IT dashboard example, a Tech Operations team can track their work order activities across different regions and issues. Both installs and service calls are monitored, and the end...

  • Aaron Olson created an article,

    Hospital Billing Scorecard

    Live Demo Visualizing healthcare data from multiple systems, like patient records or billing software, can allow hospitals and other healthcare organizations to correlate metrics and uncover areas...

  • Aaron Olson created an article,

    Fleet Management

      Live Demo In this interactive dashboard example, we are tracking fleet management KPIs for a shipping and logistics organization. Costs associated with maintenance and fuel are displayed in colu...

  • Aaron Olson created an article,

    Restaurant Scorecard

    Live Demo This interactive Restaurant Executive Scorecard Example gives Executives/Franchisors/Franchisees live insight into their most critical performance metrics. Using a dynamic SVG map, Custo...