Aaron Olson

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Activity overview

Latest activity by Aaron Olson
  • Aaron Olson created an article,

    Adobe Flash End of Life

    With the support of Flash coming to an end soon on December 31, 2020. In order to prevent any disruptions of service, we are urging users and system admins to upgrade to our Flash-free versions V10...

  • Aaron Olson created an article,

    Arabic Language Pack

    Language packs affect the text that is built into the iDashboards User Application and the iDashboards Administrator Application. For example, the language packs affect the text in the menu items, ...

  • Aaron Olson created an article,


    The Zendesk API connectors are part of the Premium Data Connector if you do not have these please contact your account manager.  To get started you will need: Admin access to Zendesk.  Admin email...

  • Aaron Olson created an article,

    Zendesk Pack

    iDashboards provides 2 pre-built Zendesk dashboards that can be loaded into your iDashboards instance for you to use with some common Zendesk metrics that will connect to YOUR Zendesk account. When...

  • Aaron Olson created an article,

    Service Desk

    Live Demo In this IT dashboard example, a Tech Operations team can track their work order activities across different regions and issues. Both installs and service calls are monitored, and the end...

  • Aaron Olson created an article,

    Hospital Billing Scorecard

    Live Demo Visualizing healthcare data from multiple systems, like patient records or billing software, can allow hospitals and other healthcare organizations to correlate metrics and uncover areas...

  • Aaron Olson created an article,

    Fleet Management

      Live Demo In this interactive dashboard example, we are tracking fleet management KPIs for a shipping and logistics organization. Costs associated with maintenance and fuel are displayed in colu...

  • Aaron Olson created an article,

    Formatting User Parameters

    When using parameters in chart titles and other visible locations. You might need to format the parameter to remove the comma in a year.  To format the parameter we will need to go into the Builde...

  • Aaron Olson created an article,

    SVG County Maps

    The country map pack was put together to allow better handling of state data. This can be easily bundled with the US map to create create a flexible drill down.      This will need to be d...

  • Aaron Olson created an article,

    OAuth2 Configuration

    The OAuth configuration is a simple setup that will allow your users to use an OAuth profiler to authenticate with dashboards. This method is available starting with 10.3. From the Admin panel sele...